Shipping policy
This policy is applicable to USA and Canada. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures.
1. Handling Time
Usually orders handling time 2 - 3 working days (Monday To Friday) before shipping.
2. Order Cutoff Time
Order cutoff time is 5:00 PM
3. Time Zone
Time zone (GMT+08:00) China Standard Time (Shanghai).
4. Transit Time
Usually orders transit time 8 - 13 working days (Monday To Friday) before shipping.
5. Shipping Terms
Express Shipping: UPS ,China Post
6. Shipping Cost
We offer free shipping for all orders.
7. Changes Of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@dzxcover.com or call us at +86 190 8610 6627
8. Cancellation
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
9. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
10. Taxes And Duties
1) Goods not subject to customs duties
2) Our website does not charge taxes
We hope it arrives on time but since this is an international delivery, shipping time will be highly dependent on the Courier Company and local customs/duties.
Really appreciate your understanding.
11. Contact Information
E-Mail: support@dzxcover.com
WhatsApp: +86 190 8610 6627
Address: Flat 1602,16/F,Lucky Centre No.165-171 Wan Chai Road,Wan Chai Hong Kong